Full Service 2018-02-19T15:33:21+00:00

Overview

Since the company’s founding in Kurdistan-Region-Iraq in 2004, Full Service Facility Management has become the leading supplier of all maintenance, operation and upkeep services; with widen applicability to person, buildings, and space. The Services are addressed to companies, which rent building spaces. They are offered various cleaning, catering, and technical maintenance services from the preventive maintenance to interior rearrangement.
The company’s reputation as a world-class provider of specialized services has been achieved by our absolute commitment to the service standards required by our large-scale corporate clients and the dedication to environmental solutions.

Company Strategy

Purpose: Full Service covers a wide range of maintenance, operation and upkeep of facilities and services;

  • Waste Management & Environment Control Services
  • Electric power Generation Services
  • Office, Storage and Accommodation Container Maintenance Services
  • Laundry Services
  • Transport Services (Urban & Rural)
  • Street Sweeping & Debris Removal Services
  • Maintenance Services
  • Dedicated Logistical Support Services
  • Professional Cleaning Services
  • Providing water services
  • Catering Services

Vision:

Our vision is to be a leading company in the region for our customers, communities, and people. We expect and demand the best we have to offer by always keeping Full Service values top of mind.  Our vision set out the long-term direction for the company – where we want to go and how we are going to get there. To make this happen we have to:

  • Keep customers for life, earn our customers’ loyalty, listen to them, anticipate their needs and act to create magnitude in their eyes.
  • Be known for reliability, flexibility, responsiveness, innovative services, and exemplary citizenship;
  • Build an enriching environment of trust, cooperation, and mutual respect;
  • Create a better future every day;
  • Help people feel good and get more out of life with the services that are good for them.

Mission Statement

Full Service Co. is a dynamic leader in the quality residential and commercial cleaning, maintenance and catering services. We pride ourselves on building mutually beneficial relationships with customers, employees, franchises and fulfilling our promise of providing top quality janitorial, maintenance and cleaning services through men and women committed to honesty, integrity, and hard work.

We guarantee our customers 100% satisfaction, as they are the lifeblood of our business. Therefore, we go to extraordinary lengths to satisfy our customers. We want to meet or exceed the customer’s expectations on every aspect of the services we provide.

Core value

  • Excellent customer services
  • Creativity
  • Integrity
  • Social responsibilities

Goals

Our goal is to provide our customers with unparalleled service and support. Our unique array of services enables your facility to take advantage of a leader in professionally managed out-source services. Our staff comprises of individuals that excel in their respective field to help identify & ensure your facility receives the proper attention it deserves. Our 24-hour response team ensures your facility and never left unattended in the event of an emergency. Full Service Facilities Management custom tailors each program to your facilities specific needs by working closely with your personnel to provide the quality and service you demand.

Industrial Services:

Since the foundation of industrial services in 2010, the team focused on providing excellent services in the region. The enlightened approach Industrial Services reached could be witnessed in the eyes of our costumers. We provide construction and metalwork services. The team innovates solutions and is accountable for any immediate or requested action from the clients. We are one team, one promise.

Vision:

Our vision is to become an innovative industry player with retaining the creativity and integrity to make us who we are.

Mission:

To forge long-term relationships with our clients, we work hard to satisfy and provide their needs.

With a multinational manpower force behind it, the company is rapidly becoming a leader in the industry in Iraq. State of the art cleaning and garbage disposal equipment supplies any facility with world class service.

  • Facility/Property Management
  • Services for residential and commercial project
  • Maintenance
  • Cleaning
  • Catering
  • Procurement
  • Logistic services
  • Electricity provision
  • Camp management
  • Landscaping
  • Manpower

Scope of Work

These integrated services are subject to various evolution by the diversification of the activities as follows:

Building Maintenance and Repairing Ensures:

  • Operation safety;
  • Increased comfort;
  • Ensuring the heating, ventilation and air conditioning system (HVAC).

Building Administration:

  • Periodically providing detailed data and information to owners about the building condition, situation of costs and consumption, and proposing measures to reduce the operational costs.
  • Issuing reports related to guarantees, supporting the clients throughout the guarantee period for the buildings and equipment as well as during the building acceptance period.
  • Assuring the rental management and relation with tenants.
  • Periodically reporting to owners all administration, operation, and maintenance activities.

Mobile Intervention Teams:

  • Emergency interventions for the efficient remedy of breakdowns in a permanent manner.
  • Support given to teams operating under various unpredictable situation regarding the equipment and installation.
  • Activity supporting the economic activities, which preserve and protect the environment.
  • Observe the concept and the practice of generating structures and using processes, which involves ecological responsibility, efficient and rational exploitation of resources throughout the building life cycle.

Call Center:

  • Permanent presence in the building;
  • Remedy of all deficiencies as they occur;
  • Permanent monitoring of the technical systems;
  • Coordination of actions with a view to facilitating fast interventions;
  • Receiving all requests from the tenants to be solved.

Laundry Services;

  • Provide company laundry and associate industrial machinery;
  • All personal items included;
  • Kitchen laundry services;
  • Wash and change clinic bed linen as required;
  • Procure and warehouse all supplies;
  • Comply with all safety and hygiene standards;
  • Full Service Facilities Managements submit chemical specification for all chemicals used in the laundry for approval by Company prior to large-scale purchases;
  • Full Service Facilities Managements guarantees a coding system for all personal clothing, linen, and towels to ensure no mixing in laundry occurs;
  • Daily ironing for Senior Company personnel and VIP visitors clothing;
  • Provide laundry bags.

Janitorial Services:

  • Full Service Facilities Managements provides janitorial services throughout the worksite, along all necessary cleaning supplies & equipment, such equipment shall include all the necessary types consistent with best cleaning practices on offshore installations.
  • Full Service Facilities Management suppliers shall be in compliance with applicable safety rules and regulations.

Cleaning Specifications:

  • Office Area;
  • Sleeping Quarters and Private Areas;
  • Restroom;
  • Day Services:
  • General Cleaning Frequency;
  • Deep Cleaning Program.